Welcome to Spark Business Messaging!

Engage with your selected audiences via their mobile device.

Instantly notify, converse and transact with customers around the globe via a range of secure SMS solutions and APIs.

This space includes everything you need to learn how your business can benefit from the enterprise SMS suite.

Spark Business Messaging (SBM Platform)

Spark Business Messaging specialises in A2P (application-to-person) business messaging and does not handle individual phones, mobile plans, or personal Spark services.

Our SBM Service Delivery team is ready to help with your business messaging. Reach us via:

Email: sparksupport@modicagroup.com
Phone: 0800 77 66 30 (NZ)
Global: +64 4 498 6000
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Check your existing Support Tickets and Raise new ones via our portal

Other Spark Support

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Spark Business Messaging is a unified business communications platform.

For inquiries relating to Spark, Spark Business, Spark Personal, phones, or plans - please use the contact information below:

For Spark queries that don’t relate to the SBM platform, please use the following contact information:

Spark Business: 0800 287 463
Spark Personal: 0800 800 123
App: https://www.spark.co.nz/shop/message-us/
For general Spark enquiries or dispute resolution: mobiledirect@spark.co.nz
Spark Help - https://www.spark.co.nz/help/

Documentation

Use the Menu to navigate to other documentation sections:

User Guides

Find practical guides for using the platform, sending messages, managing tools, reviewing data, and getting support.

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Developer Docs

Access API documentation, integration guidance, security information, and technical resources for building with the platform.

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